Legal
Privacy Policy
Last updated: May 18, 2026
1. Who We Are
Ramp Up Digital ("we," "us," or "our") is a digital marketing agency based in San Mateo County, California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rampupdigital.com (the "Site") or engage with our services.
2. Information We Collect
Information You Provide
- Contact information: name, email address, phone number, company name, and website URL when you submit a form or contact us.
- Communications: any messages, questions, or feedback you send us via forms, email, chat, or SMS.
Automatically Collected Information
- Usage data: pages visited, time on site, referring URLs, browser type, device type, and IP address.
- Cookies & analytics: we use Google Analytics (GA4) and Google Ads conversion tracking to understand site performance and advertising effectiveness.
3. How We Use Your Information
- To respond to your inquiries and provide requested services.
- To send you SMS messages related to your inquiry, appointment reminders, service updates, and promotional offers — only with your express consent.
- To improve our website and marketing efforts.
- To comply with legal obligations.
4. SMS/Text Messaging
By providing your phone number and checking the SMS consent box on our forms, you expressly consent to receive text messages from Ramp Up Digital. These messages may include:
- Responses to your inquiries
- Appointment reminders and confirmations
- Service updates and follow-ups
- Promotional offers and marketing messages
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive SMS is not a condition of purchase.
We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes.
5. Cookies & Tracking Technologies
We use cookies and similar technologies for analytics, advertising, and site functionality. You can control cookies through your browser settings.
6. Third-Party Services
We may share information with trusted third-party services including:
- Google Analytics & Google Ads (analytics and advertising)
- Formspree (form submissions)
- GoHighLevel (CRM, SMS messaging, and communications)
These services have their own privacy policies governing their use of your data.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Opt out of SMS messaging by replying STOP
California residents may have additional rights under the CCPA. To exercise any rights, contact us at jessie@rampupdigital.com.
9. Security
We use commercially reasonable measures to protect your information. However, no method of transmission over the Internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: jessie@rampupdigital.com
- Phone: (650) 651-5127
- Address: 137 Linden Ave, San Bruno, CA 94066